IIFS4101 - Business Information Systems and Process
Overview
This course examines the strategic, operational, and technological foundations of modern Business Information Systems (BIS). Grounded in an Outcome-Based Education (OBE) approach, the curriculum shifts focus from purely describing technical infrastructure to analyzing and engineering optimized, data-driven business workflows.
Students will explore how enterprise platforms—such as Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), and Supply Chain Management (SCM) systems—align with organizational objectives to create competitive advantages. The curriculum heavily emphasizes Business Process Management (BPM), guiding students through the entire lifecycle of process discovery, modeling, analysis, and optimization.
In the laboratory component, students develop practical proficiencies in modeling workflows using standard Business Process Model and Notation (BPMN 2.0) tools, analyzing execution bottlenecks via data-driven process mining, and integrating disparate enterprise data layers. Additionally, the course tackles enterprise risk management, cloud-based data governance, and business intelligence (BI) systems, preparing students to lead cross-functional transformation initiatives as skilled systems analysts and process engineers.
Pre-requisites:
Learning Hours Composition:
- 42 hours face to face, consisting of 14 sessions of lecturing, tutorial or workshop.
- 28 hours of Structured Learning and Guided Group Discussions
- 65 hours of Independent, Project-Based Learning
Managing Faculty:
Credit Point:
3 Credit(s)
Learning Hours:
45 hours x 3CPs = 135 hours
